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CQC seeking our views: Now have your say

Blog post 16 June  2017

The Care Quality Commission wants our views in helping it shape the next phase of regulation in England.

For the next eight weeks our voices can be heard – so please don’t miss the opportunity.

Proposals include:

  • Changes to the regulation of primary medical services such as GPs and dentists and adult social care services such as care homes and home-care services.
  • This includes the frequency and intensity of inspections and how CQC monitor, provide and gather intelligence.
  • Improvements to the structure of registration and definition of ‘registered providers’.
  • Further information on how the regulator will monitor, inspect and rate new models of care and large or complex providers.

‘Inadequate’ adult social care facilities would be inspected at least every six months, and those ‘requiring improvement’ would face annual inspections, as now.

However, those rated ‘good’ would have up to two-and-a-half years between planned comprehensive inspections and those with an ‘outstanding’ rating would have a gap of up to three years (up from two years in both cases).

This consultation also includes plans to register corporate providers, rather than just their individual services, so that the regulator can make those providers more accountable for the care delivered in their separate facilities.

The second in a series of three consultations aimed at simplifying and strengthening the way we regulate, I can only hope it will do just that.

The care sector is awash with regulation and in the opinion of many the current system of ratings does not necessarily reflect the quality of care, but rather the ‘exam technique’ of the provider.

‘Strengthening’ (the Commission’s term) is a big word with potentially even bigger consequences.

My understanding is that it means to give strength to. Does this mean even more powers?

I’m reminded of the statutory police charge caution: You have the right to remain silent; you do not have to say anything. But it may harm your defence if you do no mention when questioned something that you rely on . . .

Staying silent, I believe, negates our right of complaint when things are introduced we believe are unfair and unhelpful.

Have your say, be heard! Visit: www.cqc.org.uk/news/stories/tell-us-your-views-our-next-phase-regulation

The consultation runs until Tuesday, 8 August 2017.